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Technology Services & Innovation

    • Welcome!
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    Our Vision

    ​Perform as the industry leader in technology, information and innovation.

    Our Mission

    Leverage technology and information to support superior learning opportunities.

    Message from the Director 

    We are living in an exciting time for public education in Volusia County Schools! Our district is steadfast in "ensuring all students receive a superior 21st century education." Digital equity among all students is a priority for our team as we commit our efforts to the three guiding principles of increasing student achievement, solving problems and building relationships. TS&I plays a vital role to ensure that access to learning occurs at any time from any place. We are working on our five-year tech plan that will result in 1:1 computing and universal access by 2020. I hope you'll join one of our many focus groups throughout the spring and summer of 2016 and follow me on Twitter @MelissaLynCarr to join the conversation about how we leverage technology and information to support superior learning opportunities!

    Melissa Carr, Ed.D.                                                                     

    Departmental Teams

    Learning Technologies

    Led by Mr. Mike Cicchetti, this team of instructional technology specialists works most closely with teachers and students to drive personalized learning environments through the use of tech tools, blended learning, digital content, and BYOT. The focus is on the learning. Professional learning is driven and measured by the Technology Integration Matrix (TIM) and the implementation of the Digital Classroom Plan (DCP).

    Follow this team on Twitter @VCSLearn2Tech

    Field Support & Web Services

    Under the direction of Mr. David Creech, the team of USAs will work diligently to make tech service requests and repairs a priority for supporting the seamless integration of technology into instruction. This team is integral to the district's technology plan by choosing and deploying the right device to support the learning. His staff will also support the schools and district with web design and cybersecurity.

    Customer Support & Reporting

    Led by Ms. Jennifer Hoag, this team provides guidance to schools and district departments on the proper procedures for compliance with state rules and legislation concerning reporting requirements, student accounting, forms and report management, and account management. Th​is team also provides all VCS stakeholders with  level one support through the Customer Support desk (ext. 20000).

    Central Print & Copy Center

    Under the direction of Ms. Betty Shepherd, our district's central copy center provides professional services for schools and departments to minimize costs and reduce waste through efforts to "go green".  Learning is fully supported through the use of internet remote print access for timely volume printing, binding and laminating.

    Infrastructure & Application Development

    Superior 21st century learning is driven by an infrastructure that gives students and teachers access to digital learning at any time from any place. Mr. Alex Kennedy is driving this vision of universal access to increase student achievement and solve problems through the virtualization of data storage, increased cybersecurity, and expanded Internet capability across the district. In addition, this team is working collaboratively to develop digital applications that interact seamlessly with systems and networking to deliver all customers a high-quality product to support superior learning and operational environments.

    Departmental Organization & Priorities

    TSI Organization Chart​ 

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